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NDFCA DISPATCHER COURSE

The NDFCA dispatcher course is geared to teach freight dispatching from scratch. Learn everything you need to start working. The course was designed by a Master Broker and Dispatching Team to deliver concise, work-related content. We train you to start dispatching with confidence. Our video modules teach you visually, so you know how to perform protocols and procedures. Lean regulations, documentation, load boards, log books and negotiation techniques. We provide you with all the tools for success!

  • Video and Audio Training Modules

  • Use of 2 Load Boards Covered

  • DOT Regulations

  • Logistics Documentation

  • Certificate of Completion

  • NDFCA Certification Examination Approved Course

Course curriculum

    1. FREIGHT AND LOGISTICS TERMINOLOGY

    2. EQUIPMENT IN FREIGHT TRANSPORTATION

    3. Chapter 1 Quiz

    1. DOT REGULATIONS AND RULES FOR DISPATCHERS

    2. OBTAINING PERMITS

    3. Chapter 2 Quiz

    1. LOG BOOK RULES

    2. MASTER ELD TRAINING VIDEO

    3. Chapter 3 Quiz

    1. LOAD BOARD BASICS

    2. POSTING A TRUCK TO DAT TRAINING VIDEO

    3. POSTING A TRUCK IN TRUCKSTOP TRAINING VIDEO

    4. SEARCHING FOR LOADS IN DAT TRAINING VIDEO

    5. SEARCHING FOR LOADS IN TRUCKSTOP TRAINING VIDEO

    6. Chapter 4 Quiz

    1. TOOLS THAT EVERY DISPATCHER NEEDS

    2. DISPATCHING CONSOLE AND TOOLS TRAINING VIDEO

    3. Chapter 5 Quiz

    1. NEGOTIATIONS

    2. Dispatching Live

    3. Dispatch Live

    4. Dispatch Live

    5. Dispatch Live

    6. Dispatch Live

    7. Dispatch Live

    8. Chapter 6 Quiz

About this course

  • $449.00
  • 39 lessons
Watch Intro Video

SAMPLE LECTURE

Buying the Course

The course will be accessible online in your student dashboard as soon as payment is made. You can start taking your course immediately.

What is Freight Dispatching?

Truck dispatching is the process of managing the movement of trucks and their loads from one location to another. A truck dispatcher is responsible for coordinating and managing the transportation of goods using trucks, often working for a trucking company or freight broker.

The truck dispatcher's main tasks include communicating with truck drivers to provide them with route information, ensuring that drivers comply with safety regulations and traffic laws, monitoring the progress of deliveries, and resolving any issues that may arise during the transportation process.

Truck dispatching often involves using specialized software to manage and track the movement of trucks and their cargo. Dispatchers may also work closely with customers, shippers, and receivers to ensure that deliveries are made on time and to the satisfaction of all parties involved.

Overall, truck dispatching plays a critical role in the logistics and supply chain industry, helping to ensure the efficient movement of goods from one place to another.

How Much Do Freight Dispatchers Make?

The salary of a truck dispatcher can vary depending on a variety of factors, such as location, industry, level of experience, and job responsibilities. According to the Bureau of Labor Statistics (BLS), the median annual wage for transportation, storage, and distribution managers, which includes truck dispatchers, was $98,890 as of May 2020 in the United States.

However, the salary for truck dispatchers can range from $30,000 to $70,000 or more per year depending on the above-mentioned factors. Entry-level truck dispatchers may earn less than experienced dispatchers, and those working for larger trucking companies may earn more than those working for smaller firms.

Additionally, some truck dispatchers may be eligible for bonuses or other incentives based on their performance or the performance of the drivers they manage. Overall, the salary for a truck dispatcher can be a competitive and rewarding one, with opportunities for advancement and career growth within the logistics and transportation industry.

Becoming a Successful Freight Dispatcher

Becoming a successful freight dispatcher requires a combination of skills, knowledge, and experience. Here are some steps that can help you on your journey:

  1. Learn about the industry: Before you start dispatching freight, it's important to understand the industry, including the types of cargo, the routes, the regulations, and the key players. You can learn this through formal education, industry publications, or on-the-job training.

  2. Develop strong communication skills: As a freight dispatcher, you will be communicating with drivers, customers, and other stakeholders on a regular basis. You need to be able to convey information clearly and professionally, and be able to listen actively to others.

  3. Build a network of contacts: Freight dispatching is a relationship-driven business. You need to develop relationships with carriers, shippers, and other industry professionals to find the best matches for your customers' needs.

  4. Develop problem-solving skills: As a freight dispatcher, you will encounter a variety of challenges, such as equipment breakdowns, weather delays, or unexpected volume changes. You need to be able to think quickly and creatively to find solutions to these problems.

  5. Use technology to your advantage: There are many tools available to help freight dispatchers manage their operations, including transportation management systems (TMS), GPS tracking, and electronic logging devices (ELD). You should become familiar with these tools and use them to streamline your operations and improve your efficiency.

  6. Focus on customer service: The success of your business depends on your ability to meet your customers' needs. You need to be responsive, reliable, and proactive in communicating with your customers and ensuring that their shipments are delivered on time and in good condition.

  7. Continuously improve: The freight industry is constantly evolving, and successful freight dispatchers need to stay up-to-date with the latest trends, regulations, and technologies. You should be open to learning and seeking out opportunities to improve your skills and knowledge.

By following these steps, you can develop the skills and knowledge needed to become a successful freight dispatcher.

TESTIMONIALS

THANK YOU!

by Celine G.

Thank you NDFCA! After taking the dispatcher course, I felt confident and got a job within a week! I made $1,800 my first week! This course changed my life. I am grateful and would recommend this to anyone who wants to get into freight dispatching!

THUMBS UP!

by Makhaddin, K.

As a managing partner for Amerixpress, Inc, I always hire certified dispatchers, and I count on NDFCA to provide professional and knowledgeable dispatchers. Their training course covers all topics a beginner dispatcher should know. I have to do very little training on the job!

5 STARS

by Michelle, K

I am a nurse by education and my husband is a truck driver. I took this course because I wanted to learn how to dispatch our truck on my own. This program was easy to follow, detailed and taught me everything I needed to know. Now I dispatch for my husbands trucking company and cover 6 other trucks! Thank you!

FAQ

  • How long is the course?

    The student takes this course at their own pace. We recommend taking notes as you go. The course is designed to be finished over several days.

  • Is there a test at the end?

    Although there is no test or examination at the end, there are chapter quizzes that have to be completed and passed. The passing score is 70%.

  • Where can I work after completing this course?

    After the completion of this course, the disapcther can work for a carrier company, a brokerage or start their own business dispatching!

  • How much do freight dispatchers make a year?

    The salary for freight dispatchers varies from $45,000 to $100,000+ annually.

  • Does this course have a certificate of completion?

    The student will be able to download a copy of a printable Certificate of Completion upon finishing the course.

  • Does this course allow me to obtain the NDFCA Freight Dispatcher Certification?

    Yes, upon completion of the course, the student can take the examination for the NDFCA National Freight Dispatcher Certificaton.

  • Are there remote positions for freight dispatchers?

    Yes, many freight dispatchers work from home and remotely from overseas.

  • Is there an age requirement to take this course?

    You have to be 18 and possess a high school diploma/ GED to take this course.

  • Is this course 100% online?

    Yes, the Freight Dispatcher course is 100% online. However, we do offer in-person training in the West Chicago location. Please contact NDFCA for more information.

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